Privacy Policy for Mobile Apps
At Sponsorworks one of our main priorities is the privacy of our mobile app users and recipients of any in-app communications. This Privacy Policy contains types of information that are collected and recorded by Sponsorworks mobile apps and how we use it.
If you have additional questions or require more information about our Privacy Policy for Mobile Apps, do not hesitate to contact us.
Privacy Policy (GDPR) - Mobile Apps
Privacy Policy (GDPR) - Mobile Apps
Privacy Policy (GDPR) - Mobile Apps
Sponsorworks is a Data Controller of your information. Sponsorworks Ltd (UK Registered Company 06430830) is registered with the ICO (No. ZA473004) and our Data Protection Officer can be emailed at hello@sponsorworks.co.uk.
This Privacy Policy for Mobile Apps explains how Sponsorworks Ltd (“Sponsorworks”, “we”, “our”, “us”) collects, uses, shares and protects personal data when you use any Sponsorworks-branded mobile application (the App). It supplements our main Website Privacy Policy. Where the two policies differ, the mobile-app-specific terms below take precedence for data processed through mobile apps that we publish.
Sponsorworks is a Data Controller of your information. Sponsorworks Ltd (UK Registered Company 06430830) is registered with the ICO (No. ZA473004) and our Data Protection Officer can be emailed at hello@sponsorworks.co.uk.
This Privacy Policy for Mobile Apps explains how Sponsorworks Ltd (“Sponsorworks”, “we”, “our”, “us”) collects, uses, shares and protects personal data when you use any Sponsorworks-branded mobile application (the App). It supplements our main Website Privacy Policy. Where the two policies differ, the mobile-app-specific terms below take precedence for data processed through mobile apps that we publish.
Sponsorworks is a Data Controller of your information. Sponsorworks Ltd (UK Registered Company 06430830) is registered with the ICO (No. ZA473004) and our Data Protection Officer can be emailed at hello@sponsorworks.co.uk.
This Privacy Policy for Mobile Apps explains how Sponsorworks Ltd (“Sponsorworks”, “we”, “our”, “us”) collects, uses, shares and protects personal data when you use any Sponsorworks-branded mobile application (the App). It supplements our main Website Privacy Policy. Where the two policies differ, the mobile-app-specific terms below take precedence for data processed through mobile apps that we publish.
What Data Do We Collect?
What Data Do We Collect?
What Data Do We Collect?
Identity & contact data – name, business e-mail, phone, job title, organisation.
Event & guest data – ticket allocations, dietary or accessibility requirements, travel details, anti-bribery declarations, survey responses.
Media – profile photo, images or videos you upload, camera input used for QR-code scanning.
Device & usage data – device model, operating-system version, language, IP address, push-notification token, crash logs, interaction events, approximate location (if you permit).
Identity & contact data – name, business e-mail, phone, job title, organisation.
Event & guest data – ticket allocations, dietary or accessibility requirements, travel details, anti-bribery declarations, survey responses.
Media – profile photo, images or videos you upload, camera input used for QR-code scanning.
Device & usage data – device model, operating-system version, language, IP address, push-notification token, crash logs, interaction events, approximate location (if you permit).
Identity & contact data – name, business e-mail, phone, job title, organisation.
Event & guest data – ticket allocations, dietary or accessibility requirements, travel details, anti-bribery declarations, survey responses.
Media – profile photo, images or videos you upload, camera input used for QR-code scanning.
Device & usage data – device model, operating-system version, language, IP address, push-notification token, crash logs, interaction events, approximate location (if you permit).
How Is Data Collected?
How Is Data Collected?
How Is Data Collected?
You or your employer or our customer (or our customer's agents) enter data when creating an account, redeeming tickets or completing in-app forms.
Cookies, local storage or similar technologies record preferences when you use our website or in-app web views.
Integrated analytics SDKs transmit usage statistics (see “Analytics & third-party processors”).
You or your employer or our customer (or our customer's agents) enter data when creating an account, redeeming tickets or completing in-app forms.
Cookies, local storage or similar technologies record preferences when you use our website or in-app web views.
Integrated analytics SDKs transmit usage statistics (see “Analytics & third-party processors”).
You or your employer or our customer (or our customer's agents) enter data when creating an account, redeeming tickets or completing in-app forms.
Cookies, local storage or similar technologies record preferences when you use our website or in-app web views.
Integrated analytics SDKs transmit usage statistics (see “Analytics & third-party processors”).
How We Will Use Your Data
How We Will Use Your Data
How We Will Use Your Data
Register, authenticate and administer event tickets or hospitality passes.
Send service messages, e-tickets, reminders, surveys, and, where you opt in, marketing communications.
Display your QR code in-App and enable on-site access control.
Personalise content, analyse product performance and improve user experience.
Comply with anti-bribery, financial-crime and data-protection obligations.
We do not sell your personal data. We or your employer or your employer's agents may share it with:
Service providers acting on our instructions (see “Analytics & third-party processors”).
The customer who has commissioned the app from us or their agents.
Approved event right-holders or agencies, solely to fulfil the event or hospitality service you have requested.
Register, authenticate and administer event tickets or hospitality passes.
Send service messages, e-tickets, reminders, surveys, and, where you opt in, marketing communications.
Display your QR code in-App and enable on-site access control.
Personalise content, analyse product performance and improve user experience.
Comply with anti-bribery, financial-crime and data-protection obligations.
We do not sell your personal data. We or your employer or your employer's agents may share it with:
Service providers acting on our instructions (see “Analytics & third-party processors”).
The customer who has commissioned the app from us or their agents.
Approved event right-holders or agencies, solely to fulfil the event or hospitality service you have requested.
Register, authenticate and administer event tickets or hospitality passes.
Send service messages, e-tickets, reminders, surveys, and, where you opt in, marketing communications.
Display your QR code in-App and enable on-site access control.
Personalise content, analyse product performance and improve user experience.
Comply with anti-bribery, financial-crime and data-protection obligations.
We do not sell your personal data. We or your employer or your employer's agents may share it with:
Service providers acting on our instructions (see “Analytics & third-party processors”).
The customer who has commissioned the app from us or their agents.
Approved event right-holders or agencies, solely to fulfil the event or hospitality service you have requested.
Our Lawful Bases Under GDPR
Our Lawful Bases Under GDPR
Our Lawful Bases Under GDPR
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Where Is Data Stored And For How Long?
Where Is Data Stored And For How Long?
Where Is Data Stored And For How Long?
Mobile app data is hosted within secure cloud data centres within the EU in encrypted form.
We use ISO 27001-aligned controls, TLS 1.2+ in transit and AES-256 at rest.
Retention periods:
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Mobile app data is hosted within secure cloud data centres within the EU in encrypted form.
We use ISO 27001-aligned controls, TLS 1.2+ in transit and AES-256 at rest.
Retention periods:
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Mobile app data is hosted within secure cloud data centres within the EU in encrypted form.
We use ISO 27001-aligned controls, TLS 1.2+ in transit and AES-256 at rest.
Retention periods:
Contract – processing necessary to deliver the event, ticketing or hospitality service.
Legitimate interests – e.g. service improvement, fraud prevention.
Consent – for optional marketing or use of device features such as camera, photos or precise location.
Legal obligation – e.g. accounting, anti-bribery record-keeping.
Analytics & Cookies
Analytics & Cookies
Analytics & Cookies
Our apps use Google Analytics to help us understand how our users interact with the app. Google Analytics collects information such as how often users open the app, what screens they visit, and how they interact with content.
We use this information to improve our apps and services.
How to Manage Cookies
You can set your browser not to accept cookies. However, some of our websites and/or applications might not work properly without the use of cookies.
Here are some of the main explanations on how to delete cookies on your browser:
For mobile devices, if you don't want to receive targeted advertising based on your centre of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:
iOS Users: to enable "Limited Ad Tracking" follow the instructions given by Apple.
Android Users: to enable the option "deactivate ad personalisation", follow the instructions given by Google on Google Play.
Our apps use Google Analytics to help us understand how our users interact with the app. Google Analytics collects information such as how often users open the app, what screens they visit, and how they interact with content.
We use this information to improve our apps and services.
How to Manage Cookies
You can set your browser not to accept cookies. However, some of our websites and/or applications might not work properly without the use of cookies.
Here are some of the main explanations on how to delete cookies on your browser:
For mobile devices, if you don't want to receive targeted advertising based on your centre of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:
iOS Users: to enable "Limited Ad Tracking" follow the instructions given by Apple.
Android Users: to enable the option "deactivate ad personalisation", follow the instructions given by Google on Google Play.
Our apps use Google Analytics to help us understand how our users interact with the app. Google Analytics collects information such as how often users open the app, what screens they visit, and how they interact with content.
We use this information to improve our apps and services.
How to Manage Cookies
You can set your browser not to accept cookies. However, some of our websites and/or applications might not work properly without the use of cookies.
Here are some of the main explanations on how to delete cookies on your browser:
For mobile devices, if you don't want to receive targeted advertising based on your centre of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:
iOS Users: to enable "Limited Ad Tracking" follow the instructions given by Apple.
Android Users: to enable the option "deactivate ad personalisation", follow the instructions given by Google on Google Play.
Data Retention
Data Retention
Data Retention
We will retain your personal information in line with our customers' retention policies or until the app is decommissioned, whichever occurs first. We may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, or enforce our policies.
We will retain your personal information in line with our customers' retention policies or until the app is decommissioned, whichever occurs first. We may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, or enforce our policies.
We will retain your personal information in line with our customers' retention policies or until the app is decommissioned, whichever occurs first. We may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, or enforce our policies.
Children’s Information
Children’s Information
Children’s Information
Our mobile apps are not primarily directed at children under the age of 13. However, we recognise that in some cases, such as when a guest is bringing a child to an event, we may collect limited information about children. In such cases, we or or will:
Only collect the minimum necessary information
Obtain parental consent where required by law
Apply appropriate security measures to protect such data
Delete such data when no longer needed
Our mobile apps are not primarily directed at children under the age of 13. However, we recognise that in some cases, such as when a guest is bringing a child to an event, we may collect limited information about children. In such cases, we or or will:
Only collect the minimum necessary information
Obtain parental consent where required by law
Apply appropriate security measures to protect such data
Delete such data when no longer needed
Our mobile apps are not primarily directed at children under the age of 13. However, we recognise that in some cases, such as when a guest is bringing a child to an event, we may collect limited information about children. In such cases, we or or will:
Only collect the minimum necessary information
Obtain parental consent where required by law
Apply appropriate security measures to protect such data
Delete such data when no longer needed
Your Data Protection Rights & Contact
Your Data Protection Rights & Contact
Your Data Protection Rights & Contact
Under GDPR, you have certain rights regarding your personal data:
The right to access, update or delete the information we have about you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
If you wish to exercise any of these rights or have any questions about this Privacy Policy, please contact us at hello@sponsorworks.co.uk.
Under GDPR, you have certain rights regarding your personal data:
The right to access, update or delete the information we have about you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
If you wish to exercise any of these rights or have any questions about this Privacy Policy, please contact us at hello@sponsorworks.co.uk.
Under GDPR, you have certain rights regarding your personal data:
The right to access, update or delete the information we have about you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
If you wish to exercise any of these rights or have any questions about this Privacy Policy, please contact us at hello@sponsorworks.co.uk.
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W1W 5PF
United Kingdom
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© 2025 Sponsorworks. All rights reserved
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Solutions by Role
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© 2025 Sponsorworks. All rights reserved
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Solutions by Role
Solutions by Sector
© 2025 Sponsorworks. All rights reserved
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Solution by Use Case
Solutions by Role
Solutions by Sector
© 2025 Sponsorworks. All rights reserved
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Solutions by Role
Solutions by Sector