Control who has access to each ticket type down to business unit, country and regional level. Plus, the ability to define availability windows for each event.
Every business unit has their existing familiar processes which work. Our flexible workflow configuration allows existing processes to be mapped and optimised to minimise change within the business.
Even the best laid plans can change last minute. With tools to quickly transfer tickets between colleagues and manage late returns, we remove the stress from the pre-event build-up.
With our additional guest management module, you can send guest invitations and build registration forms and itineraries in seconds – without the need for a separate email marketing platform.
Event teams are often so busy managing tickets and guests that there is no time to capture invaluable feedback. Our unified platform fully automates the survey process, providing you with a rich data set for decision making.
Seamlessly manage cross-charging between departments with support for internal cost codes. Provide tax teams with access to the platform for instant reporting.
As our software is extremely customisable and tailored for each customer based on business need, we aren’t able to trial periods. However, we’re more than happy to create a customised demo. All that’s required is an initial call to understand your needs, followed by a 30 minute demonstration.
Our pricing model is straightforward and based on the number of tickets/guests managed annually, the modules of functionality you need and the territories in which you operate. We aim to eliminate any surprise costs or high ongoing maintenance fees, so your costs will be fixed for the contract period.
We’re proud that our clients find our platform user-friendly compared to similar systems. We regularly ask our users to rate its ease of use, and the recent average score is 9.6 out of 10. Additionally, we offer an ever-expanding library of support content to help users accomplish any task quickly.
Our system is designed for rapid deployment and is the only 100% self-service platform in the market. There’s no need for lengthy testing periods, technical talk or waiting for developers. You can manage everything via the admin interface, from features to content to data to branding. We can have you up and running in as little as 48 hours. Normal implementations usually take between 4-6 weeks, allowing for your internal approval processes.
Absolutely. We don’t just provide the technology; our Customer Success team will guide you throughout the entire process. With two decades of experience in ticketing, hospitality, and guest management systems, we offer not just implementation but also best-practice advice to optimise your workflows for maximum effectiveness and minimal pre-event stress.
Sure, our platform is the market’s only fully white-label and self-service solution. Consider it a custom-branded internal marketing tool for your customer entertainment opportunities, as well as a robust operational and automation platform.
Data protection is a top priority for us. We will assist you with a GPDR compliant set-up and advise on compliance content. Additionally, we are ISO27001 certified, the global standard for information security. This ensures the safety of your confidential and sensitive guest data. Our hosting is provided by Microsoft Azure, which meets the highest industry security standards.
Data is hosted in the UK and in the EU and not transferred outside the region, unless requested. For global customers, we can also accommodate hosting in your local region’s data centre, as required.
Yes, our API allows for seamless integration with Single Sign-On (SSO) systems, CRM platforms, and payment gateways. By integrating with CRMs like Salesforce, you can merge your event data with your first-party business data (such as customer revenue) to provide a comprehensive view of your commercial return.